The banking sector has its own specifics. The growing modernization of the economy requires the continuous development of all the bank's resources, especially the most important of them - personnel. The training of bank employees sets itself the following main tasks: comprehensive training of all categories of bank personnel, development of managerial competencies of managers, formation of a personnel reserve, adaptation of new employees.
The Association of Business Excellence has been successfully conducting trainings for bank employees on various topics for many years, among our clients are companies such as Sberbank, Uralsib Bank, the Central Bank of the Russian Federation, VTB 24 and many others.
Each training is adjusted to your specific tasks and features to achieve the best result. The list of training topics is wide, we suggest you familiarize yourself with the most popular of them.
Trainings for bank managers:
Problem analysis and decision making
Trainings for bank employees:
Effective interaction with the client and the argumentation of his proposal
Working with conflicts and objections
Sales and customer acquisition
Presentation and public speaking
Servicing VIP clients of the bank
If you did not find the program you are interested in in the list, please contact us. We can prepare a training and provide a trainer for your unique request.
You can always get detailed training programs by calling us or writing.
You can contact us in any way convenient for you