Trainings for restaurants and hotels

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“The essence of any business is personnel, product, profit. If you have problems with the first point, you can forget about the other two."

Lee Iacocca

The staff is the face of any restaurant or hotel, it is the most important resource of this business. It depends on the level of service whether the client will make a good opinion about you or never return. Therefore, customer focus and the ability to resolve any conflict, to please any, even the most capricious client, are the main qualities of restaurant and hotel employees.  We provide training for the restaurant and hotel business on various topics. This can be training  both for managers and for ordinary employees. Most of our trainings are practical, so your employees will receive not just knowledge, but the skills to work effectively.  Each training will be adjusted to your specific tasks and features.

Training topics

Customer focus

The law of excellent service

Effective communications

Effective service and principles of a customer-oriented approach

Working with conflicts and objections

Trainings for managers..>

If you did not find the program you are interested in in the list,  please contact  us. We can prepare a training and provide a trainer for your unique request. 

You can always get detailed training programs by calling us or writing.

You can contact us in any way convenient for you

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    See also:

    Robocontract LLC (TIN: 7728848575) is engaged in innovative methods for building effective teams, including through the use of methods for testing the psychological compatibility of team members and employees. 

    Robocontract LLC is a resident of the Skolkovo Innovation Center

    Резидент ИЦ Сколково

    115162, Россия, город Москва, Хавская, 11 8-495-128-99-61