Tasks
- Familiarize yourself with the position of the facilitator, the rules of conduct
- To mark the boundaries of facilitation and other methods of working with people to solve various business problems
- Get to know the basic tools
- To form the ability to effectively use tools based on personal experience to solve their business problems
- Familiarize yourself with the principles and rules
- Show where and how you can use tools to increase employee engagement
- To teach how to create a scenario for a facilitation session to solve business problems
Results
- Introduction to facilitation tools
- The ability to involve employees in the processes of problem analysis and decision making, development of innovations, project management, implementation of changes
- Ability to form project teams, effectively hold meetings, draw up and implement a change implementation plan
- Ability to manage conflicts in a team with the help of facilitation
- The ability to brightly, interestingly conduct group events in different formats (brainstorming, conferences, working meetings, project groups, meetings)
- Development of flexibility, creativity in working with people, the ability to improvise
- Increasing responsibility for the results of company employees
Training program
Introduction
- Theory of multiple perceptions
- Definition
- Facilitator competencies
- Types of corporate cultures
- Using facilitation to develop an organization
- When Not to Use Facilitation
- The role of the facilitator, rules of conduct
- Incentive materials for sessions
Facilitation Methods
- Types of brainstorming
- "Yellow Pages"
- pinpoint
- "World Cafe"
- "The Stream of Ideas"
- "Force field"
- "Decision Matrix"
- "Retrospective"
- "Expectation Management"
Facilitation as a developmental and educational method
- As a method of problematization
- Use for improvisation in training
- As a method of managing group dynamics
- As a method of consolidating the material covered
- Use in group coaching
- Assessing Learning Effectiveness Using Facilitation Tools
Facilitation for meetings
- Meeting Types
- List of participants
- Distribution of roles
- Engage participants in a guided discussion
- Conflict management during a meeting
- Use in project management, agile management
- 6-Step Technique for Conducting a Problem Analysis and Decision Making Meeting in a Team
Use in marketing
- Concept "Design Thinking"
- 6 Steps of Design Thinking
- Identify gaps in expectations
- Generation and selection of ideas to develop a unique offer
- Blue ocean strategy. Creating Value Innovation
Facilitation session preparation algorithm
- Interview with the Customer. Analysis of the situation
- Session planning
- "Trailer"
- Introductory and final board
- Decision criteria and rules
- Activation of all channels of perception during the session
- Session scenario development
Facilitation session technology
- Decision Rules
- How to open a group meeting, start a discussion
- How to lead a discussion in such a way as to arrive at a constructive solution
- Methods for managing group dynamics
- Full involvement of one and all
- Collection of ideas and opinions
- Focus on key points
- Voting and evaluation
- Group discussion of topics, problem solving
- How to get participants to contribute to what is happening
- How to ask questions that update participants' experiences and attitudes
Facilitation is an activity aimed at organizing group work.
A facilitator is a person who ensures group communication in such a way that it achieves the set goals.
What is facilitation for?
1. Increases the efficiency of the group decision-making process:
- analysis of the situation
- identification of options, alternatives for solving the problem
- choosing the best option
2. Creates and maintains a climate in the group:
- increases the degree of involvement in the process
- encourages initiative
- encourages you to take responsibility for the process and the result
3. Provides an exchange of experience between participants
4. Promotes personal development of participants
