Management is the process of planning, organizing, motivating
and control.
Goal: to present students with a systematic approach to the implementation of their managerial functions
Duration: 16 hours
Teaching methods: Lecture blocks, group work, presentations results, discussion, feedback.
Thematic plan
-
Decision making and management functions
- defining the concept of "solution";
- typical solutions for control functions
- decision-making technologies:
— "ladder" (creation of a common terminological field)
— "wheel" (technology of problem analysis and decision making);
- "3 chests" (calculation of risks for decision making)
Business game: Creating a common terminological field
Result: Participants master the technology of creating a common terminological field
Business game: "Solving a problem situation".
Outcome: Participants master the technology of problem analysis to make a management decision.
Business game: "Risk calculation".
Outcome: Participants master the technology of calculating risks to make a comprehensively informed decision.
-
Planning
deciding what the goals of the organization should be and what needs to be done to achieve them
- definitions: (goal, planning, efficiency, effectiveness, economy)
- Benefits of Targeted Management
for company - Benefits of Targeted Management
for employees - recommended and required requirements
to the goal statement - negative and positive goal statement
- goal setting technique
(SMART goals) - hierarchy of goals in the organization
(target business organization model) - strategic - tactical goals of the company
Business game: Goal setting
Result: Participants of the training master the technique of setting goals.
-
Organization
forming the structure of tasks and adjusting the organizational structure aimed at achieving the goals
- functional areas of responsibility of the unit (FZO), as a management tool
- definition, necessity, benefits
- wording requirements
- composition of the functional areas of responsibility of the unit:
— functional tasks
— projects
— key performance indicators (KPI) - KPI - definition, necessity, requirements
- KPI as a target management tool
Business game: Determination of functional areas of responsibility (including functional tasks and KPIs)
Result: The participants of the training master the technique of determining the FZO and KPI.
- Delegation
delegation of authority to subordinates
- types of tasks and definition of resources to delegate (delegation zones)
- Eisenhower matrix and current priorities
- group roles and the Belbin test
- rules for setting and accepting tasks
(delegation levels - the ability to say "NO"
Business game: Determine resources to delegate.
Result: Identification of tasks to be delegated and release of temporary resources.
Business game: Setting a task for a subordinate.
Result: Training participants master the delegation technique.
- Control
The process of ensuring that an organization actually achieves its objectives (setting standards, measuring progress, comparing progress against expected results)
- need
- control types
- creating a control system
- types of feedback
- rules of criticism
- signs of attention (strokes)
Business game: Criticism rules.
Result: Development of corporate rules of criticism.
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