Emotional intelligence in business and in life / Training / Services

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The certified training program is built strictly on a scientific basis - the concept of Yale University, adapted to Russian reality and joint research with the National Research University Higher School of Economics and the Institute of Psychology of the Russian Academy of Sciences.

According to a study sponsored by the CFA Research Foundation (CFA Institute), business performance, measured in financial terms, is 28% dependent on the level of development of Emotional Intelligence.

Who this training is intended for: for those who regardless of their profession and position, is aimed at increasing personal efficiency, is ready to change the quality of their life, changing themselves . For those who are ready to take courage and look into their own inner world, study its laws and learn to live in harmony with it.

Training goal: to explore your level of emotional intelligence; understand the basic techniques of its development; manage your own emotional state.

Main outcomes of the training for You:

Awareness of one's emotions. Often we do not control our emotions, but they control us for one single reason - we are not aware of them. As soon as emotions, desires become conscious, we have a choice of ways to respond.
You will begin to learn the "ABC of emotions", practice recognizing your own emotions and the emotions of others.
Learn to understand emotions, consciously use them in life and to solve business problems.
You will be able to explore your own potential in order to find the necessary resources within yourself to increase your personal effectiveness.
Increase your own emotional competence and stress resistance.

Training program:

Emotional Intelligence: An Introduction.
- What is Emotional Intelligence? Dependence of professional and personal success on emotional competence.
- Emotional Intelligence: EQ or EI?
- Various concepts of emotional intelligence, their features and differences (the concepts of D. Goleman and the concepts of Yale University).
- The role of emotional intelligence in business. How to use emotions in business.
- Business game "The influence of emotions on people's behavior and the result of activity."

Emotions, intelligence and neurophysiology.

Theories of emotions by R. Pluchek and K. Izard. Causes of emotions.
Where emotions are born: the basics of neurophysiology.
The influence of various emotions on the intellectual abilities of a person.

Emotional Literacy in Life and Business
- Managing emotions: why is it so difficult?
- The main components of emotional competence (express - diagnosis of one's emotions and the level of understanding of the emotions of other people).
- Emotional intelligence as a combination of four abilities.
- The difference between emotions and emotional state, mood and feeling. Basic emotions.
- ABC of Emotions case

Emotional Intelligence Development Practices: Managing your own state and the emotions of others.

We are so different: typical emotional communication styles.
The Emotional Influence Model: Our Emotional Messages and Responses
Interlocutor.
Accepting the feelings of another person as the basis of harmonious contact.
Proactive and reactive behavior; zones of direct and indirect influence.
Understanding and analyzing emotions:

— emotions aimed at increasing the efficiency of thinking and activity: “find and apply”;

— emotions that reduce the effectiveness of thinking and activity: "find and neutralize".

Emotion management: "take control of your mood".
How to properly use the energy of "negative" emotions.
Rresource force of emotions and their influence on the result. Neurolines.
Emotional Intelligence Development Plan (homework).

Coach reserves the right to:

Swap themes/topics
Shorten or lengthen topic/topic block time
Replace themes/thematic blocks with others of your choice in order to best implement the individual tasks of the participants.

Teaching methods: training is conducted as a set of exercises and techniques aimed at getting to know and understanding yourself and the people around you, 80% of the time is practice.

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