Training objectives: To increase the focus of participants on the result of work (personal, teams, departments). Provide tools for developing initiative
Developed competencies:
1. Performance management
2. Team development
3. Persuasive communication
4. Collaboration / focus on internal customer
5. Initiative and overcoming resistance
6. Self-development
Final tools (for participants):
1. Prioritization based on short-term and long-term goals
2. PDCA control loop
3. SMART goal setting system
4. Formula of managerial decision
5. Settings "Below the line" (zone of care), "Above the line" (zone of influence)
6. Tools for the development of responsibility (for oneself and subordinates)
7. Developmental informing feedback
8. Constructive Criticism and Constructive Approval
9. Time and stress management tools
Short program
Topic: Conscious Priorities
Participant tool: Prioritization based on short-term and long-term goals
Methods:
- Mini lecture
- Case work
- Group discussion
- Video fragment analysis
- Introspection
Topic: Priorities and Goals
Participant tool:
- PDCA control loop
- SMART goal setting system
Methods:
- Mini lecture
- Group discussion
- Individual exercise
- Video fragment analysis
- Introspection
- Management Decision Formula
Topic: Attitudes that determine outcomes
Participant tool:
- Settings "Below the line", "Above the line"
- Responsibility development tools (for oneself and subordinates)
Methods:
- Mini lecture
- Storytelling
- Video fragment analysis
- Group discussion
- Introspection
- group exercise
- Role-playing game
- Mini lecture
- Exercise in pairs
- Role-playing game
- Group discussion
Subject: Feedback
Participant tool:
- Developing and informing feedback
- Constructive criticism and constructive approval
Methods:
- Mini lecture
- Video analysis
- group exercise
- Role-playing game
- Mini lecture
- Group discussion
- Role-playing game
- Group discussion
- Role play in pairs
- Group discussion
Topic: Stress management
Participant tool:
- Methods for developing emotional intelligence
- Stress Management Techniques
Methods:
- Testing
- Mini lecture
- Exercises
Topic: Generic module
Participant tool: Additional development of the received tools
Methods: Simulation game "Scheduled repair"
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