Mass Recruitment Techniques for Service Sales Agents / Training / Services

Training: "Mass Recruitment Techniques for Service Sales Agents"

Training duration: 2 days

Audience: supervisors, recruitment managers, including those in the regions.

The purpose of the training: to teach how to quickly and efficiently select sales agents for services.

Tasks:

definition of key criteria for mass selection of agents;
development of skills in organizing the search for candidates, including "job fairs";
introducing the funnel of evaluation methods for mass selection;
develop phone interview skills to make the candidate want to come;
development of skills for group evaluation of candidates for mass selection;
mastering the interview technique for the mass selection of sellers, the ability to make informed conclusions;
Skills to motivate agents when hiring, working with doubts;
analysis of typical mistakes and difficult cases when applying for a job.

Results:

Determining criteria for selecting sales agents
Organization of the "funnel" of selection of candidates for mass selection.
Transfer of a system of knowledge and tools for mass selection of agents, ensuring high quality and speed of selection.
Getting skills to motivate candidates at different stages of attracting, working with resistance.

Thematic training plan:

Selection criteria
Mass Recruitment Tools
Mass Recruitment Tools
Mass Candidate Search Tools
Motivation of candidates when applying for a job. Motivational profile.
Developing Motivational Skills:
in public speaking
in a telephone interview.
during the selection interview.
Telephone interview, structure, goals.
Telephone interview practice
Evaluation center (assessment of participants in the process of group interaction with each other):
the principle of observation and grading;
workshop on conducting a group assessment for the mass selection of service sellers without previous experience in sales.
Conducting a screening interview:
interview preparation
stages of a structured interview
job refusal policy.